Nothing is copied: a checklist
When no signals are copied at all, check these in order: the pause switch, the channel switch, the account, the EA, then Signals.
Written for TradeMirrorly 1.5.0 · Updated
- 1Pause: is the pause banner showing? Resume copying.
- 2The channel: is it switched on for the account selected in the status bar?
- 3The account: is it on your license? A channel showing NOT LICENSED means it isn't: add it with + on Channels.
- 4The EA: does the account card say it's running? If not, open MetaTrader with Open with TradeMirrorly.
- 5Signals: look for BLOCKED or PAUSED entries, with their reasons.
Telegram doesn't connect
Stuck on Connecting to Telegram usually means port 443 to Telegram is blocked. Check your firewall, VPN or proxy, then click Retry.
Channels don't load
Click Refresh or press F5. Big accounts can take up to a minute.
Try it on a demo account first
Monthly and yearly plans start with a 3-day free trial. Setup takes about 3 minutes.
More in this topic
Why wasn't my trade opened?
Signals says why a trade didn't open and what to do. The common reasons, from unknown symbols to closed markets, and the fix for each.
License messages and what they mean
What 'already active on 2 of 2 devices', 'Copying is stopped', 'NOT LICENSED' and the EA's license messages mean, and the fix for each.
Remote support
Let the TradeMirrorly support team see your screen when you want help. Off until you switch it on; control and file transfer are separate switches.
Updates
TradeMirrorly updates itself and the EA together at its daily restart. How a new version is found, checked and installed.