License messages and what they mean
What 'already active on 2 of 2 devices', 'Copying is stopped', 'NOT LICENSED' and the EA's license messages mean, and the fix for each.
Written for TradeMirrorly 1.5.0 · Updated
| Message | What to do |
|---|---|
| This license is already active on 2 of 2 allowed device(s) | Deactivate one computer (Settings → License → Deactivate this computer) or free a seat in your account. |
| Copying is stopped | The license expired, was suspended or this computer was deactivated. The banner says which; Open my account or Activate again fixes it. |
| NOT LICENSED on a channel | The selected account isn't on your license. Add it with + on Channels. |
| EA: TradeMirrorly isn't activated on this computer | Install the app on the same computer as MetaTrader and enter your license key. |
| EA: account isn't on your license | Add the account in the app, then wait a few seconds: the EA sees it by itself. |
| EA: license hasn't been checked online for 7 days | Open the app while online; it checks the license and the EA carries on. |
Without a valid license the EA opens nothing new, but keeps managing the trades already open.
Try it on a demo account first
Monthly and yearly plans start with a 3-day free trial. Setup takes about 3 minutes.
More in this topic
Why wasn't my trade opened?
Signals says why a trade didn't open and what to do. The common reasons, from unknown symbols to closed markets, and the fix for each.
Nothing is copied: a checklist
When no signals are copied at all, check these in order: the pause switch, the channel switch, the account, the EA, then Signals.
Remote support
Let the TradeMirrorly support team see your screen when you want help. Off until you switch it on; control and file transfer are separate switches.
Updates
TradeMirrorly updates itself and the EA together at its daily restart. How a new version is found, checked and installed.